Terms of sale

Last updated: July 28, 2026 · Courtesy translation — the French version prevails.

Article 1 — Purpose

These terms govern the sale of the “Unlimited” subscription to Plumeo, a desktop application for AI-powered text enhancement, published by Richard Carrée, entrepreneur individuel, exerçant sous le nom commercial Axoft (SIRET 810 368 605 00020), the “Publisher”.

Article 2 — Plans and prices

The service includes 10 one-time discovery requests per device, a verified free account (50 requests per month), and an “Unlimited” plan at €12 per year (i.e. €1 per month), billed annually. VAT not applicable, article 293 B of the French General Tax Code. Applicable prices are those displayed on the Pricing page at the time of ordering.

“Unlimited” means that no monthly request quota applies to personal human use. A fair-use limit of 100 new enhancement sessions per UTC day protects the service against automation and bulk processing. Alternatives, refinements and shortening actions performed within the same session are not counted a second time.

Article 3 — Ordering and payment

The subscription is purchased on the site after creating an account. Payment is made by card via Stripe. Unlimited access is activated as soon as payment is confirmed. Before paying, you accept these terms and expressly request that the service begin immediately, before the withdrawal period ends. You acknowledge that the right of withdrawal ends once the contract has been fully performed. A confirmation containing this information is sent to the account email address in a durable form.

Article 4 — Duration and renewal

The subscription runs for one year and renews automatically. You can cancel at any time from your account area; cancellation takes effect at the end of the period already paid, free of charge, after which the account falls back to the free plan.

Article 5 — Right of withdrawal

In accordance with articles L221-18 et seq. of the French Consumer Code, you have fourteen days from subscribing to withdraw without giving a reason. The subscription day is not counted and, if the last day is a Saturday, Sunday, public holiday or non-working day, the deadline extends to the end of the next working day under article L221-19. You may use the “Exercise my right of withdrawal” function in your account area or send any unambiguous statement of your decision to contact@plumeo.ai.

When you requested immediate performance, the subscription ends as soon as you withdraw. Under article L221-25 of the French Consumer Code, the Publisher retains only the amount proportional to the service supplied up to that time and refunds the balance to the original payment method within fourteen days. For the annual subscription, this share is calculated from the elapsed time in the annual period and the amount actually paid. If immediate performance was not validly requested, no amount is due for service supplied during the withdrawal period.

Optional model: “I hereby give notice that I withdraw from the Plumeo subscription purchased on [date] for the account [email address]. Name: [name]. Date: [date].”

Article 6 — Fair use

Unlimited is intended for personal human use. Automation, bulk processing, resale, organised account sharing and attempts to circumvent limits through multiple accounts or devices are prohibited. After 100 new sessions in one UTC day, new sessions are temporarily paused until the next UTC day; other actions in an existing session remain available. In the event of manifest abuse, the Publisher may suspend access after informing the user, without limiting the user’s statutory rights.

Article 7 — Service availability

The Publisher strives to keep the service continuously available, without an obligation of result. Temporary interruptions may occur for maintenance or due to third-party providers (hosting, AI provider, payments).

Article 8 — Liability

Enhanced texts are generated by artificial intelligence: they may contain inaccuracies and are provided as suggestions. You remain solely responsible for the texts you use, publish or send. The Publisher’s liability is capped at the subscription amount paid over the last twelve months.

Article 9 — Personal data

Data processing is described in the privacy policy.

Article 10 — Consumer mediation

In accordance with the provisions of the French Consumer Code on the consumer dispute mediation process, after having contacted us and failing a satisfactory reply, you may refer the matter free of charge to a consumer mediation procedure with:

CM2C
49 rue de Ponthieu, 75008 Paris, France
Tel: 01 89 47 00 14
Website: https://www.cm2c.net/declarer-un-litige.php
Email: litiges@cm2c.net

Article 11 — Governing law

These terms are governed by French law. In the event of a translation, the French version prevails.